Cookie Policy

Information about our use of cookies and tracking technologies


Our website uses cookies and other similar technologies (such as web beacons) to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Name of Cookie Purpose
timezoneoffset Stores current user’s timezone
DML_USER_COOKIE Used for local storage reset
Test%20cookie Is a test cookie to check if a cookie can be created
AWSELB Load balancer generated cookie
ASP.NET_Seessionid Used by Asp .net session
visid incap Session cookie


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

We may use cookies:
(i)     to collect anonymised data on users behaviour on the site. We may also capture what site a user has come from and what site they go to and also some demographic data (e.g. the user’s location) and we may use that data to analyse user behaviour across multiple sites;
(ii)     to categorise pools of users (on an anonymised basis) based on demographic and/or behavioural data and use this to (1) target our advertising to cookie-ed users on third party sites and Universal Music sites (2) use that data to allow targeted third party advertising to categorised cookie-ed users either in respect of advertising placement UMG has bought/placed and targeted to users on behalf of third parties  or in respect of advertising bought/placed by third parties and targeted to cookie pools UMG has "sold" to these third parties.

If you want to delete or disable any cookies (or similar technologies), please refer to the instructions of your file management software to locate the file and directory that stores cookies. You may not be able to take advantage of all the features of our Website, including certain personalised features, if you delete or disable cookies.

For more information on how to see what cookies have been set and how to manage and delete them, please go to www.allaboutcookies.org.

We may change and update our list of cookies (or similar technologies) from time to time. If you use our cookies (or similar technologies) after we have published these changes, you will be agreeing to be bound by those changes. If you do not consent to the use of the cookies (or similar technologies) at any time, please see above on how to disable cookies.

Web BeacoWe, or our third party partners, may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us understand what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to let us know when content is viewed.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages. We may tie the information gathered by clear gifs to our customers’ personally identifiable information.   

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files.  This information may include, for example, internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data.
 
We use this information, which does not identify individual users, to analyze trends, to administer the site, to learn how users move around and user the site.  We may link this automatically-collected data to personally identifiable information.  

LSO

We may use Local Storage Objects (LSOs) to store content information and preferences.  Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs in, for example, HTML 5 or Flash to collect and store information.  

Various browsers may offer their own management tools for removing HTML 5 LSOs.  To manage Flash LSOs please click here.